NetSuite is a cloud ERP service that is used via the Internet.
More than 30,000 companies around the world use NetSuite as their business management software, and a wide variety of tasks, including accounting, are performed through NetSuite.
However, as with any cloud service, NetSuite does not operate 24 hours a day, 7 days a week, 365 days a year.
Internet communication failures and system malfunctions can slow down response speeds and limit certain functions, although they are rare.
What is important in this situation is to have a system that allows users to quickly confirm information about failures.
In the event of a failure, NetSuite provides a status page that allows users to check on the status of their worldwide operations at a glance, allowing them to immediately confirm the failure and recovery status of the system.
In addition to the availability of each function, such as the mail transmission function, application UI, and asynchronous services, it is also possible to check at a glance which areas are experiencing failures.
In addition, detailed information on past failures and their potential impact on users is also available.
As a cloud system, it is not possible to keep running without experiencing a single failure.
NetSuite immediately discloses any failure information to users,